Privacy Policy

How CASHORA INDIA PRIVATE LIMITED handles information associated with its website, business enquiries and payment technology services.

Effective Date: 27 October 2026
Version: 1.0

1. Scope

This Privacy Policy explains how CASHORA INDIA PRIVATE LIMITED (“Cashora”, “we”, “us” or “our”) collects, uses, stores and protects personal information in connection with our website, business enquiries and payment technology services.

2. Information We Collect

Depending on how you interact with us, we may collect business contact details, account information, support communications, technical logs, device and browser information, and information submitted through website forms or service interfaces.

Where applicable, transaction-related information may also be processed as part of our payment technology services, depending on the service configuration and agreements with customers and payment providers.

3. How We Use Information

We use information to respond to enquiries, provide and support our services, manage customer accounts, maintain and improve platform functionality, monitor system performance, protect against unauthorized activity, investigate technical issues, maintain business records and comply with applicable contractual and legal obligations.

4. Customer and Payment Data

Where Cashora processes information on behalf of a customer, the applicable customer agreement and technical configuration determine the scope of processing and the responsibilities of each party.

Customers are responsible for ensuring that information submitted to our services is collected and used lawfully and that they have the necessary permissions to provide it. Payment information may be handled by integrated payment providers according to their respective terms, privacy policies and technical arrangements.

5. Sharing and Service Providers

We may share relevant information with service providers that support our operations, including hosting and infrastructure providers, communications services, security providers and technical support partners, where necessary for service delivery and business operations.

Information may also be disclosed where required by law, to protect our rights, or to address security incidents and potential misuse. We do not treat third-party payment providers as our service providers or subprocessors unless they are engaged by Cashora for the relevant service arrangement.

6. Data Retention

We retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain contractual and business records, support security and operational requirements, resolve disputes and meet applicable legal obligations.

Retention periods may vary depending on the type of information, the nature of the service and relevant legal or contractual requirements.

7. Data Security

CASHORA INDIA PRIVATE LIMITED uses appropriate administrative and technical measures intended to protect information against unauthorized access, disclosure, alteration or loss.

However, no internet-based service or electronic storage system can guarantee absolute security. Customers should also maintain appropriate access controls, protect their credentials and follow secure integration practices when using our services.

8. Privacy Requests and Contact

For privacy-related questions or requests concerning personal information, please contact us through our website contact form or using the company details below. We may need to verify your identity or authority before processing a request.

Company: CASHORA INDIA PRIVATE LIMITED

Address: 11th Floor, 1136A, Tower-B3, Spaze I-Tech Park, Sohna Road, Sector 49, Gurugram, Haryana, 122018.

Email: info@cashoraind.com

9. Changes to This Policy

We may update this Privacy Policy when our services, business practices or legal requirements change. Any revised version will be published on our website with an updated effective date, where applicable.

We encourage visitors and customers to review this page periodically to stay informed about our privacy practices.

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